18 September 2026

Contact is Support, and it opens on the form

/contact is now /support, and the first thing on it is two fields: what happened, and what you expected. The button opens a GitHub issue with both already written into it — nothing is sent from the page, and the issue exists once you press Submit there. The old address redirects, so a link to it still lands in the right place.

A blank "New issue" page is where a bug report goes to die. It asks somebody who noticed that tables came out empty to invent a format for saying so — a title, a structure, what is worth mentioning — and most people close the tab instead. So the two questions that actually matter are asked here, on /support, above everything else on the page.

What the button does

It opens GitHub's new-issue page with the title and the body already written from what you typed. Nothing is sent from this page: no request, no copy, no queue. The issue exists only once you press Submit on GitHub, where you can read exactly what is about to be public first — which also means a GitHub account is needed for that last step.

Embedding GitHub's own form was the first idea and is not possible. github.com answers with x-frame-options: deny, which is the correct answer to a site asking to put somebody's session in an iframe.

Why an issue and not a mailbox

Because that is where the answers are. A public issue is findable by the next person with the same problem, a fix links back to the report that caused it, and nothing is lost in one person's inbox. The cost is that a report is public; the form exists so you can see what will be, before it is.

What to send, and what to send elsewhere

A file that converted wrongly is the most useful thing there is — attach it if you can share it, say what you expected instead, and name the browser if it looked right somewhere else. A conversion that is wrong on one file is usually wrong on a shape, and the file is how the shape gets found. A format we do not convert yet is a request worth making; several of the ones here started as one.

A shared document that should not be published has a faster route: every page a share link opens carries a "Report this document" link at its foot, which identifies the document without your having to describe it and needs no account. Questions about what is stored, and requests to delete an account and everything in it, go to the issues like anything else.

The old /contact address redirects here permanently, so a link to it from anywhere still lands in the right place.